Contact Us
Questions about an order, sizing or a piece you love? Write to us — we reply within 24–48 hours on business days.
Support hours: Mon–Sat, 10 am – 7 pm IST
Send us a message
Please include your order number if your message is about an order — it helps us help you faster.
Business details
- [Registered business name]
- [Registered business address]
- GSTIN: [GSTIN]
- Email: support@maisonrivina.com
Grievance Officer
If your concern hasn't been resolved, you can write to our Grievance Officer, [Grievance Officer name], at support@maisonrivina.com. We acknowledge every complaint within 48 hours and aim to resolve it within one month, as required by the Consumer Protection (E-Commerce) Rules, 2020.